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How maxim88sg Handles Your Privacy

Your account information, payment activity through Touch 'n Go eWallet, Boost or GrabPay, and browsing behaviour on this site are handled under a clear privacy framework.

Data collected only for account useNo third-party data salesSecure payment channel handlingAvailable where local law permits

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REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is stored, want to request a correction, or need to know what information we hold on your account, our support team can help. Reach us through live chat on the site, by email, or via our Telegram channel — we aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your request is logged.

Live Chat Start a chat session directly from the lobby. Available through the chat icon on any page — no need to leave your current game or table session.

Email Support Send your data request or privacy question to our support address. Include your registered account username so we can locate your records quickly.

Telegram Reach us on our official Telegram channel for account and privacy queries. Responses are handled by the same support team as live chat and email.

What We Collect and Why

maxim88sg Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, contact details, and the payment method you use — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. Transaction records are kept to process withdrawals and verify account activity. We also collect

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device and session data when you access the lobby from your phone or desktop, which helps us detect unusual login attempts and keep your account safe. Cookies track your session state so you stay logged in as you move between slots, live tables and the sportsbook.
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We retain your data for as long as your account is active and for a reasonable period after closure, in line with applicable legal requirements. Access to your data is restricted to staff who need it to operate your account or respond to your support requests.
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Players in Kuala Lumpur and across Malaysia can request a copy of their stored data or ask us to correct inaccurate records at any time through our support channel. Eligibility to use this platform depends on local law and is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Data Security and Account Privacy

We apply SSL encryption across all pages and payment flows, so data moving between your device and our servers — including Touch 'n Go eWallet and GrabPay transaction details — is protected in transit. Account access requires your password plus a one-time PIN sent to your registered contact, which means a stolen password alone is not enough to access your account. We do not store full payment credentials on our servers; payment processing is handled through the respective e-wallet and banking rails. If you believe your account has been accessed without your permission, contact us immediately through live chat and we will lock the account while we investigate.

SSL Encryption

All data in transit between your device and our platform is encrypted. This covers login, account updates and every payment step including Touch 'n Go eWallet and GrabPay flows.

Two-Step Account Access

Your account login requires both your password and a one-time PIN. This two-step check applies every time you sign in from a new device or browser session.

Data Retention Policy

We keep your account data while your account is active and for a defined period after closure. You can request deletion of non-essential records by contacting our support team.

Your Right to Access

You can request a summary of the personal data we hold on your account at any time. Submit your request via live chat or email and we will respond within a reasonable period.

Privacy Policy — Common Questions

Here are the questions we hear most often about how your data is handled on this platform. If your question is not covered below, reach us through live chat or email.

We collect your name, contact details, and the payment method you register — such as Touch 'n Go eWallet, Boost or GrabPay. Device and session data is also collected to secure your login.

We do not sell your personal data. Data is shared only with payment processors like DuitNow or FPX to complete transactions, and with service providers who help us operate the platform under confidentiality agreements.

We retain your data for a defined period after account closure to meet legal obligations. Once that period passes, non-essential records are removed from our active systems.

Yes. Contact us via live chat or email with your registered username and we will provide a summary of the personal data we hold. We aim to respond within a reasonable timeframe.

Send a correction request through live chat or email. Include the specific detail you want updated and we will verify and correct it after confirming your account identity.

Full payment credentials are not stored on our servers. Transactions are processed through the respective e-wallet rails, and only a transaction reference is kept on your account record.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoOld Fort Slots InfoAbout Us

How maxim88sg Handles Your Privacy

Contact Us About Your Data

Data Security and Account Privacy

Privacy Policy — Common Questions

01 What personal data does maxim88sg collect when I open an account?

02 Does maxim88sg share my data with third parties?

03 How long is my account data kept after I close my account?

04 Can I request a copy of the data held on my account?

05 How do I ask maxim88sg to correct inaccurate information on my account?

06 What happens to my payment details when I deposit via Touch 'n Go eWallet or GrabPay?

Privacy Policy

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